Shipping Policy

Where we ship

We ship to all European Union countries and the United States. Unfortunately we do not ship to other regions at this time.

Delivery times

All orders are processed within 2–3 business days after purchase.

Estimated delivery times after dispatch:

Europe: 5–12 business days
United States: 8–15 business days

Shipping costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

Order tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this number to follow your delivery in real time.

Customs & duties

Orders shipped within the European Union are not subject to additional customs fees. For orders shipped to the United States, import duties may apply depending on the order value. These charges are the responsibility of the customer.

Questions?

If you have any questions about your order or delivery, feel free to contact us at support@donnakarolina.com. We’re happy to help.